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COVID-19 UPDATE

During December, Covid infections have risen sharply in London and this has led to increased demand of hospital care.

PLEASE BE AWARE THE 111 SERVICE IS CURRENTLY UNDER EXTREME PRESSURE IN OUR AREA. GP SURGERIES ARE OPEN AS NORMAL EXCEPT ON WEEKEND AND BANK HOLIDAYS.

If you need non-covid medical help this weekend, Please call your practice any time – you will be advised of the extended hours GP service on your area.

If you have COVID symptoms, please go to www.111.nhs.uk or call 111. In a medical emergency, you should dial 999 as usual. Thank you for supporting the NHS.

Winter Holiday Timings 2020-2021

Please note our opening schedule until 1 January 2021 below, after which the usual schedule will resume for each practice from 2 January 2021.

If you require out of hours care or advice, find out what you can do when we are closed >>

Canberra Old Oak Surgery
24-Dec: 8:00am – 6:30pm
25-Dec: CLOSED
26-Dec: 9:00am – 1:00pm
27-Dec: CLOSED
28-Dec: CLOSED
29-Dec: 8:00am – 6:30pm
30-Dec: 8:00am – 6:30pm
31-Dec: 8:00am – 6:30pm
01-Jan: CLOSED

The NHS is starting to deliver the COVID-19 vaccine

The NHS is starting to deliver the COVID-19 vaccine, in line with the government’s priority list of which people will get it first. This is a very exciting development and we want to be clear about how it will work for local people. The NHS will get in touch with you directly when it is your turn to be vaccinated. Please don’t contact your practice, doctor or the NHS asking about vaccination; this is not a service that you are able to book in advance. You will be contacted when it is your turn to be vaccinated in the weeks and months ahead.

So please remember:

  • Don’t contact the NHS to seek a COVID-19 vaccine, we will contact you when it is your time for the vaccine
  • When we do contact you, please follow the information given to know when and where to get your vaccine
  • Keep your appointment once it is made
  • The vaccine is safe. The NHS only offers vaccinations to the public once experts have signed off that it is safe to do so
  • Vaccine centres are being set up across the eight boroughs of NW London over the coming weeks. We are getting everything ready so we can start vaccinating as soon as we start receiving the vaccine
  • We will vaccinate in order of priority, following national guidance
  • Please continue to follow the national public health guidance to control the virus and save lives – Hands – Face – Space.

COVID-19 is still very prevalent and highly infectious: the risk of catching it is the same as ever for people who have not been vaccinated.

There is more information about the COVID-19 vaccine on both the Government and the NHS websites, please take time to click on these links and read through these pages if you want to find out more.

Novel Coronavirus

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

What’s the risk of coronavirus in the UK?

The UK Chief Medical Officers have raised the risk to the public from low to moderate.

Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.

What’s the risk of coronavirus for travellers?

There are some countries and areas where there’s a higher chance of coming into contact with someone with coronavirus.

See the NHS.uk coronavirus advice for travellers.

Symptoms of coronavirus

The symptoms of coronavirus are:

  • a cough
  • a high temperature
  • shortness of breath

But these symptoms do not necessarily mean you have the illness.

The symptoms are similar to other illnesses that are much more common, such as cold and flu.

Check if you need medical help

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you’ve been to a country or area with a high risk of coronavirus – see the NHS.uk coronavirus advice for travellers
  • you’ve been in close contact with someone with coronavirus
Start now

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

How to self-isolate if you’re asked to

If there’s a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).

This means you should:

  • stay at home
  • not go to work, school or public places
  • not use public transport or taxis
  • ask friends, family members or delivery services to do errands for you
  • try to avoid visitors to your home – it’s OK for friends, family or delivery drivers to drop off food

You may need to do this for up to 14 days to help reduce the possible spread of infection.

Read more coronavirus self-isolation advice.

How coronavirus is spread

Because it’s a new illness, we do not know exactly how coronavirus spreads from person to person.

Similar viruses are spread in cough droplets.

It’s very unlikely it can be spread through things like packages or food.

Do I need to avoid public places?

Most people can continue to go to work, school and other public places.

You only need to stay away from public places (self-isolate) if advised to by the 111 online coronavirus service or a medical professional.

How to avoid catching or spreading coronavirus

Do

  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin straight away and wash your hands afterwards
  • try to avoid close contact with people who are unwell

Don’t

  • do not touch your eyes, nose or mouth if your hands are not clean

Treatment for coronavirus

There is currently no specific treatment for coronavirus.

Antibiotics do not help, as they do not work against viruses.

Treatment aims to relieve the symptoms while your body fights the illness.

You’ll need to stay in isolation away from other people until you’ve recovered.

More information

Page last reviewed: 3 March 2020

Carers Rights Day celebration: Thursday 21 November 2019

We have teamed up with the Carers Network to celebrate Carers Rights Day on Thursday 21 November 2019. This is a national day that helps to ensure unpaid carers are aware of their rights and where they can get help and support. See poster and event details below.

Event Details

On Thursday 21 November 2019, Carers UK will have an information stall at Canberra Old Oak from 1.00pm to 4.00pm.

At the information stall, you will be able to find out how Carers UK can provide help and support to you – or a family member, friend or neighbour who may be a carer.

All patients, friends and family are welcome to attend the event.

We want to know if you are a carer

Please let us know if you are a carer. Carers are people who provide unpaid support to a partner, relative or friend to live independently. Without this help, their health or wellbeing would deteriorate.

If you are a carer, the practice will be able to offer you additional support to meet your own health needs.

Find out more about information about carers >>

About Carers Network

Carers Network is an independent local charity. Their vision is that every unpaid carer is recognised and leads a healthy, fulfilling life with control over their caring role.

Carers Network delivers one-to-one assessments with carers, an information and advice service, support groups and drop-in sessions. In addition, they provide events, activities and training.

Find out more about Carers Network >>