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Changes to our online access from October 2025 - increasing access to routine care

From 1 October 2025, we will keeping Dr.iQ, powered by Evergreen, open between 8am and 6.30pm for routine requests. This will allow patients to make non-urgent requests, submit medication queries, and raise administrative requests.

If you have a routine (non-urgent) request, you can submit your request online using the Dr.iQ app, powered by Evergreen. Simply select the option: “I need help, but it’s not urgent.”

You can read more about this here.

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For the fastest, most convenient way to access our GP services.

Request support from your GP
Easy online registration - join our practice!

Welcome to Canberra Old Oak Surgery

Canberra Old Oak Surgery delivers reliable NHS healthcare for patients across Shepherd’s Bush and the White City area. Located at 56 Bloemfontein Road, our team provides GP appointments, repeat prescriptions and a wide range of NHS services. We’re here to support your health. Book an appointment today.

Why not register with us online!

Register with our surgery online, the process is quick and easy. Simply fill out the online form and submit it.

How can we help you?

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Opening times

Monday:  8am to 6.30pm
Tuesday: 8am to 6.30pm
Wednesday: 8am to 6.30pm
Thursday: 8am to 6.30pm
Friday: 8am to 6.30pm
Saturday: Closed
Sunday: Closed

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Contact us

Telephone: 020 7062 6320
Email: hafccg.canberra@nhs.net
View our full contact details here

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Out of hours

If you need urgent medical care when the centre is closed, you should telephone NHS 111.

''Exceptional service! I give credit to nurse Fatma Ahmed she made effort to look after my health few years ago. She made sure I got the right care I needed. I highly recommend this surgery.''

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Canberra Old Oak Surgery
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